Quality Engineer

Location US-WI-Deerfield
Experience (Years)
Quality Assurance
Job ID
Pos. Type
Full Time


Cardiac Science is looking for a Quality Engineer to join our team in our Deerfield, WI manufacturing facility. Under the direction of the Senior Quality Engineering Manager, the Quality Engineer position will be responsible for using Quality Engineering principles, tools, and practices to provide technical support and guidance to engineering, sourcing, and operations to ensure sustaining and new product and process quality.


Cardiac Science Corporation is a global leader in developing, manufacturing, and marketing diagnostic and therapeutic cardiology devices and systems which help protect and save lives. Our trusted brand names include: Burdick, Powerheart, HeartCentrix, and Quinton.


Under the direction of the Senior Quality Engineering Manager, the Quality Engineer leads  product field Failure Investigations, establishes and tracks appropriate CSC quality metrics, manages the Ship Hold and Recall activities within the Deerfield facility, and leads or participates in factory – wide opportunities to continuously improve quality, cost and time factors.  


Key responsibilities of a Quality Engineer:


• To actively lead or participate in product complaint investigations applying a Process Excellence approach using quality tools such as FMEAs, Hazard Analysis, Process Flow Maps, and DOEs. Responsible for test protocol development, root cause analysis, and report writing. Assist in the development and implementation of appropriate corrective action plans.

• To ensure that conclusions from investigations are appropriately supported by facts, that corrective and preventive actions address the root cause, and all aspects of the investigations are thoroughly documented.

• To recommend changes to products or specifications, as required, to improve quality performance.

• To establish and track appropriate measures of quality for field complaints and defects and communicating these to management. Ensure that indicators with poor outcomes are addressed through an appropriate action plan.

• To lead decisions and execution of Ship Holds and Recall activities.

• To lead efforts to complete Health Hazard Evaluations (HHEs) to ensure timeliness, accuracy of the information, and complete documentation.

• To participate in New Product Introductions as required in the Development  process and ensure appropriate design transfer into Manufacturing.

• To identify and lead or participate in opportunities to continuously improve, using appropriate Process Excellence and Lean Manufacturing tools, quality, cost and time factors consistent with Cardiac Science business objectives.  

• To ensure that assigned CAPA records are progressing within timelines. Provide guidance, as appropriate, to CAPA owners and ensure that conclusions from CAPA investigations are supported by facts and all aspects of the CAPA are thoroughly documented.

• Interface with Supplier Quality Engineers to drive improvements relating to component quality.

• May participate in the MRB.


Essential Requirements


• The employee must have a B.S. Degree in Science or Engineering

• Minimally, 3 - 5  years experience in an FDA regulated medical device or IVD manufacturing company.

• A thorough understanding of US FDA QSRs and ISO 13485

• Thorough understanding of quality improvement tools such as Six Sigma and Lean Manufacturing.

• Strong knowledge of statistical methods, including statistical process control and sampling techniques.

• Green Belt Six Sigma Certification.

• Demonstrated failure analysis experience working across functional groups to determine root cause.

• Must be a self starter and able to manage a variety of tasks simultaneously with minimal day-to-day supervision.

• Excellent analytical and written and oral communication skills and the ability to work well under pressure with cross – functional Teams.

• Computer literate in Word, Excel, Minitab, and PowerPoint.


Desirable Requirements


• Experience with FDA Class III medical devices.

• Experience with complex electrical systems, medical control systems, or embedded software

• Strong knowledge of applicable IPC standards for printed circuit boards

• ASQ, or equivalent, Quality Engineering certification.

• ISO 13485 Lead Auditor Certification.

• Black Belt Six Sigma Certification

• Experience with MiniTab.


Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

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